Matt for Model Number DA97-07365G Dear Pro's, I have purchased 2 of these from you since 2015, they both failed after doing the exact same thing. Unplugging my refrigerator and moving from one side of the kitchen to the other, plug back in and the ice cube maker never comes back on. The ice maker that came with the refrigerator lasted 7 years and it failed in the exact same way. The first replacement ice maker lasted 2 years, the second one also only lasted 2 years and dated 2017. I have tried the blue test button and no sounds are made, are these ice makers failing or are they stuck in some type of error mode or why does unplugging the unit cause failure. I am hesitant to purchase another one considering I have also replaced every shelf almost twice since I bought this fridge in 2008. I absolutely will never buy another Samsung but right now a comparable model is almost $4000.00, any thoughts?
Answer Matt, Unfortunately, we do not have information on why your icemaker is failing by removing power from the unit. It is always best before you remove power from the icemaker to turn the icemaker to the off position. This is done through the controls that way there is no type of surge to the icemaker. Read More... Answered by AppliancePartsPros.com | Friday, September 17, 2021