Cgc1529 February 08, 2024 for Model Number DA97-07365A My icemaker is technically still working, making ice and dumping to the bin but 3-4 times a day I will hear what sounds like the electric motor turning. Gradually getting weaker and weaker until it stops for a few hours. Any ideas?
1 Answer Cgc1529, We will need to have the model number of your unit to be able to assist with your question. Please resubmit your question with the model. Read More...
Jeff S. November 10, 2022 for Model Number Samsung rf267AEWP with icemaker DA97-07365A I recently replaced my DA97-07365A icemaker and it worked for 3 days and will not dump the ice it has made. Same problem as the one I replaced. How do I check to see if it is the controller? Which pins can I check and how do I check them?
1 Answer Hello Jeffs, on the ice maker press the blue "Forced Harvest" button, if the ice maker cycles then the control board is not the issue, also check that the ice maker area is at 0 degrees, this type of problem is usually a cooling problem. Read More...
Logan H August 30, 2022 for Model Number RF4289HARS/XAA I have a new ice maker I bought from this website and installed it but the ice clumps together would it be a heating element in the ice maker problem or a water valve problem? Or even a control board?
1 Answer Logan, It would be more likely that the water valve is allowing water to seep into the icemaker even though it is not calling for water. Read More...
John August 19, 2022 for Model Number RF4289HARS. I have the Samsung fridge and replaced the ice maker DA97-0365A On the screen the ice maker off button is on but will not produce ice cubes reset the ice-off function. I also press the test button on the side of the ice maker and it chimes. The ice still says off. Not sure how to turn on the ice function?
1 Answer John, you would want to go to Samsung's website and download the user's manual for your model there. It will have instructions on how to turn the icemaker on and how to reset the filter light. Read More...
Bob June 21, 2022 for Model Number DA97-07365A We have an ice maker problem. Our symptom is ice cubes are freezing to molds inside the ice maker and not dumping into the ice tray below. We suspected the heating element that slightly heats the base during the transfer cycle has failed. When we read across the element with the thermal fuse in-line using a continuity tester, it reads as an open circuit (no tone). However, when we read across the thermal fuse, it reads as good, (both continuity tone and "0" ohms). When we read across the heating element with an ohm meter, we get 90.2 ohms. Is this a correct reading of resistance for the element? If not, can the element be replaced? Can you think of any other cause for this symptom? Thank you in advance for any insights you may have.
1 Answer Bob, if the model number of your appliance could be provided in a new question, this will allow the most accurate information to be presented. Read More...
Ingrid April 13, 2022 I just replaced my Samsung ice maker. What does everyone do with the old/bad unit? Throw it away in the trash? Throw it into a recycling bin? Does Samsung have a program to take their items back to recycle?
1 Answer Ingrid, Thanks for the question!!! Samsung does not a have program for getting it back and recycling it. You would need to dispose of it in accordance with your local ordinances. Read More...
Paul Matthew March 21, 2022 for Model Number RF4287HARS/XAA I have a Samsung refrigerator model RF4287HARS/XAA with the DA97-07365G ice maker. It seems like the tray heater is not heating cause the cubes not empty out during cycle. Or the board does not tell the heater to lose the ice cubes. When I press the test button, I hear a chime but nothing moving. I take the ice maker out, I see ice cubes on the tray. I wash the ice with hot water and put it back. Then I press the test button, few minutes later , I can see the it runs through the test cycle with no issue (ice arm moves down and up as water is filled up). The new ice cubes are made within the next few hours but never get dropped down to the ice bucket. How can I test to determine if the control board is sending power to the ice maker heater so I know if I should replace the control board or the ice maker. Thank you for your time.
1 Answer Paul, On the control board, there is a connector with a CN70 next to it. This is the connector that you will need to test for the heater. You will need to put the icemaker into the test mode and then check at the CN 70 connector Pin 3 (black wire) to Pin 13 (Gray wire) for 120 Vac. If there is 120 vac then the icemaker needs replaced. If there is not 120 vac then the control board will need to be replaced. Read More...
John December 08, 2021 for Model Number RFG298AARS I have a Samsung RFG298AARS refrigerator/freezer. What is the part number for the freezer compartment icemaker? Thanks, John
Mr.Ed November 06, 2021 for Model Number RFG298HDRS/XAA Is The top and bottom ice macker the same on this model?
1 Answer Mr. Ed, the refrigerator ice maker and the freezer ice maker are not going to be the same. For the most accurate part information, the REV number of the appliance would be needed or the part number off of the original part can be used to identify the correct part number used with your unit. Read More...
Julie September 26, 2021 for Model Number RF266AEPN/XAA I see the replacement part available for the ice maker motor, but my kids broke the rocker arm that tilts the tray (I THINK that's what it does. Does this assy come with that arm, or is it a separate part to order?
1 Answer Julie, Yes, the icemaker assembly DA97-07365G does come with the arm on the side. Read More...