Howard for Model Number RF24FSEDBSR/AA-0000 Purchased new ice maker 97-13718A it fits over a cooling hoop that is attached to fridge but it appears the styrofoam in back which it comes out of is cracked and ice build up around. Is this a replaceable part ice maker not on but still ice build up set freezer temp at 0 F at this time.
Answer Hello Howard. No, this is not replaceable. Samsung advises you use silicone to fill any cracks and also fill any cracks in the ice box assembly where it meets the cabinet walls. The cause of the ice is the unit is getting warm air in the ice box from the refrigeration area. Read More... Answered by AppliancePartsPros.com | Thursday, August 18, 2016