Customer Questions and Answers for Drain Pump Assembly by Samsung

Cheif, there is no "coin trap" on a Samsung front load washer, there is a filter DC97-14278A Assy-Filter;heba-Pjt, located behind the small panel at the bottom left of the front panel, on most models. Make sure the washer is empty and remove power, open the panel and remove(unscrew) the filter assembly and remove any debris or obstructions in the pump housing. Always try and include a model number when requesting assistance, Please, some models do not have a filter or coin trap. Thanks,