Dan for Model Number Samsung Refrigerator RFG298HDWP The second ice maker in the lower freezer department is not filling the ice cube tray with water. When I press the reset button the ice maker cycles and chimes. I am trying to determine whether I need to replace the ice maker (DA97-07603B) or if I need to replace a water inlet valve. The water and ice dispenser on the door is working properly, so I know there is water getting to the water dispenser and the upper ice maker. If I need to replace a water valve, what is the part number and where is that valve located? Do you have a repair video showing how to replace the valve? Thanks!
Answer Dan, The water valve part # is DA97-07827B.This part is located at the rear of unit behind the bottom cover connected to your household inlet water line.You can cycle the ice maker and check for voltage at the valve.No voltage found ice maker could be issue.If you have voltage when ice maker cycles and no fill then valve would need replaced.No repair video listed for this repair. Read More... Answered by AppliancePartsPros.com | Wednesday, August 1, 2018