Cheryl for Model Number RF4267Hawp/xaa Water was freezing at the bottom of my freezer. I turned my icemaker off while I was cleaning the ice up. I cleaned out the drainage tubes in case that was the problem but a small amount of ice formed. Called a repairman. The repairman came out and sai They checked the drainage holes, etc and everything was fine but ordered drainage holes just in case. I turned icemaker back on and reset it. It made the initial ding dong when reset and then made a ding dong sound a few minutes later again. Next morning, ice is forming on the freezer floor again. When I pull icemaker out there is water in the icemaker and not ice. Do I only need a new icemaker or is there something else I need as well?
Answer Cheryl, Pull the unit out from the wall and remove the cover on the rear of the unit. There will be 2 drains there, pull them out and remove the duck bill from inside them and make sure that they are clean. I would recommend to cut a larger opening in them as this is the most common cause for the ice on the floor. If this is clean then it would be more likely that the water valve is not closing completely when the icemaker cycles and it would be more likely replacing the water valve would correct the issue. Read More... Answered by AppliancePartsPros.com | Friday, June 3, 2022