Rob for Model Number WF419AAW/XAA 03 So I replaced the spider for the common shaking/vibration problem (the original was not broken, but the basket was running off center and the usual crud was present.) The washer no longer shuts off on spin, but does make many attempts at balancing before finally completing the spin cycle, so it's better but still not right. When I spin the basket by hand, I hear something bouncing freely in the balance ring; does that mean the fluid is gone? Also how much free movement should there be in the shock before it gets stiff? All four of mine move freely about a half inch ---. Thanks
Answer Rob, you may want to check the hall sensor. After accessing the back of the unit, you will want to access the stator where the hall sensor is located. From there, you will want to place the red probe of a multi meter to pin 2 of the hall sensor and the black probe to pin 3. Once these are in place, you will want to have the inner basket rotated by hand and you should read between 3-12VDC. If you do not get this reading, then the hall sensor on the stator [DC31-00074C] is bad. In regards to the shock absorbers, there is going to be play in them and the most accurate way to diagnose them is by process of elimination. If everything checks within tolerance mechanically throughout the rest of the unit, then the last thing left would be the shock absorbers. Read More... Answered by AppliancePartsPros.com | Friday, April 12, 2019