Katelyn for Model Number WF42H5200AP/A2 Should the balance ring make the same sound all the way around as you rotate it? Mine sounds like the ball gets stuck at one point and then will quickly roll past another point while making a rattling noise. Is this unexpected behaviour?
Answer Katelyn, The sounds you are describing are probably not the balance ring and possibly a spider arm assembly failure. Enter this part number DC97-12135A on our website and watch the video. You might want to disassemble the unit before ordering any parts and visually inspect the spider. Read More... Answered by AppliancePartsPros.com | Friday, May 14, 2021