Ronnie G for Model Number Samsung front loader washing machine My machine stopped draining, I used the machines test buttons to tell the machine to drain. The drain pump hums. I replaced the drain pump, the machine works great again. 30 days later same problem. drain pump hums. I did not take it out this time. I ordered a new pump again. Question, is there a better quality pump I could put in ??
Answer Ronnie, To our knowledge, no there isn't another drain pump or "better quality pump" available for your washer. All parts purchased through AppliancePartsPros.com are supplied by the manufacturer(s) or factory authorized suppliers. If you purchased the part from APP, you have a 365 day warranty on the part, you may want to contact the APP Customer Service Team 1-877-477-7278. You also want to recheck and make sure there are no loose wire connections, or debris left in the drain hoses that may be causing the issue. Read More... Answered by AppliancePartsPros.com | Friday, May 23, 2014