Sue for Model Number RSG257AARS/XAA-0000 Both sides of the refrigerator are not cold enough. Using a purchased thermometer as the digital display for the temp. settings does not work. Freezer will not go below 10 degrees. Refrigerator fluctuates between 40 and 50 degrees. I have followed all the information from tech support (unplug and replug unit). Ice maker is working. I have removed the back, the compressor and fan are running. Is this a control panel issue? Thanks Sue
Answer Hello Sue. You will need to check and see if there is a defrost issue with the unit. If the display is not working it could be a main control board issue affecting the unit. Read More... Answered by AppliancePartsPros.com | Thursday, August 4, 2016