Nance for Model Number Samsung RSG257AARS/XAA The control panel on our refrigerator has been not working now for several years, I've had a repairman out twice to fix and it has quit again shortly after they left, both times. It shows 88, with the right set blinking. I've tried pushing the power freeze and freezer buttons for 3-5 seconds but get no response. The refrigerator (and freezer) are working fine otherwise, with the exception of not being able to get ice from the door, only water. Any help would be greatly appreciated.
Answer Hello Nance, This actually sounds like a connection issue. I would start by making sure the outlet the refrigerator is plugged into is tight. Then inspect the wiring harness where it passes into the door hinge. This is a common place to find problems since the harness bends back and forth every time the door is opened and closed. The next thing to do is unplug and reconnect every wire on the main board several times so if there is any carbon on the terminals, it will wear it off and re-establish electrical continuity. You will then need to open the dispenser area and do the same thing to the connections in there. In some cases, you would want to use an electrical contact cleaner on every terminal to make sure an electrical contact is made at each point. If all connections have been cleaned and the problem still exists, there may be a "cold solder joint" on one of the control boards, causing the microprocessor to lose power and display the "88", indicating a power interruption. Read More... Answered by AppliancePartsPros.com | Saturday, September 14, 2019