Devin for Model Number RF197ACRS/XAA Hello, our the fridge part is not cooking at all but the freezer works fine. The evaporator coils were frozen over so we unplugged it and let them drain. We replaced the motor and thermistor is ohming out around the 5k mark (slightly less) the motor connector is showing proper voltage as well. With the motor not operating unless the door is shut what is the easiest way to tell if it is operating properly? And assuming the new motor works what else could be the issue? Thank you!
Answer Hello Devin. Put a phone on record and set it inside the unit and see if the fan runs with the doors closed by recording a short video. It sounds like you may have a defrost problem with the unit. If so, you will need to test the defrost heater and the defrost thermostat and fuse. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Friday, December 30, 2016