Brenda for Model Number RS261MDRS Freezer is defrosting a little too much. This is causing the ice to melt just enough to make it clump together?
Answer Brenda, You will want to check the defrost sensor to make sure that it is good. If it is good then this will be a faulty main control board. Read More... Answered by AppliancePartsPros.com | Friday, April 13, 2018