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Customer Questions and Answers for Shift Actuator by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18044142
Manufacturer Part Number: WPW10006355

The Shift Actuator is an OEM replacement part for Whirlpool washing machines. It is an electronic component located inside the transmission that controls the shifting between wash cycles. The shift actuator receives signals from the washer control board to change modes, initiating proper movements to advance the cycle.

Symptoms of a bad shift actuator include:

  • The washer fails to advance through cycles properly
  • Gets stuck in one phase of the wash cycle
  • Makes abnormal noises during operation
  • Does not agitate or spin as expected

Over time, environmental factors and normal wear and tear can cause the shift actuator to malfunction. 

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

NOTE: This new version of the part features a redesigned black plastic housing with an adapter wire harness. It replaces the older version that came in red plastic. The new part is guaranteed to fit and function like the original.

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Questions & Answers

For Whirlpool Shift Actuator (Part Number: OEM18044142)

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Daniel for Model Number 11021202010

Hello, our washer has been extremely unpredictable recently. Cycles sometimes take as long as 2+ hours to run, and then half of the time there is sitting water in the tub at the end of it or the clothes are still very wet. When this happens we switch it to Rinse/Spin and it will usually work. Sometimes the Rinse/Spin cycle will take up to an hour as well. Other times, cycles will run their normal time and rinse/spin as they should. We do not think it has to do with the type of cycle or number of rinses as this has happened on a couple of different combinations. I have checked all of the water inlet/outlet tubes and hoses and I don't think anything is clogged. My hunch is that the issue is with our Shift Actuator, but before I buy one I want to be sure that it is not an issue with the drain pump or main control.

Answer

Daniel, the shifter can be tested using a multimeter. When the motor is shifting from spin to agitate, there should be 120VAC being sent to the shifter and can be tested from the connection J16 pin 1 to J16 pin 2. If there is 120VAC, the next step would be to test the connection J2 from pin 3 with the black meter probe to pin 1 with the red meter probe for 5VDC during spin and 0VDC during agitate. If the voltage checks good, then the red probe would be moved to pin 4 on the connector J2 and it should measure 13VDC. If the voltages all read good, then the shifter WPW10006355 has failed. If there was one failed voltage test, then the main control W10480169 has failed.

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Answered by AppliancePartsPros.com   |   Monday, October 12, 2020

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