Jeff for Model Number wfw8410sw02 Machine door wouldn't open. Then when I got it open the washer was still was full of water. Tried to restart and just got a moan sound so I turned the unit off.
Answer Jeff, You will want to pull the trap from the drain pump and check for clogs in the pump assembly. This is the most likely cause of the unit not draining. The door will not unlock if the water is full of water. Read More... Answered by AppliancePartsPros.com | Tuesday, June 11, 2013