Bob for Model Number WTW4810BQ1 This washer was unused in a vacant house for a number of years. I Recently put it in the service. The washer was doing a poor job of cleaning clothes. I have diagnosed that it is not properly agitating. I have replaced the polls. The agitator turns correctly and stops when turned in the opposite direction. It also appears to agitate correctly when in test mode, but can be easily stopped with my hand. It is very weak when clothes are put in. I have replaced the belt, agitator pawls (which were broken), the shift actuator, and the drive block. None of this has corrected the problem. It spins absolutely fine, and is strong. Any ideas before I buy a new washer? Thanks!
Answer Hello Bob, first run the diagnostic test for any fault codes, the Tech sheet is located behind the front panel near the top. Weak agitation can be caused by a weak motor, weak motor capacitator, or failing main control board. Read More... Answered by AppliancePartsPros.com | Thursday, March 10, 2022