Phil for Model Number KCMS1555RSS2 We have a broken release lever as the door button on the control panel doesn't work anymore but we cannot figure out how to open the door panel. We've removed the grill and there is one screw at the bottom that we have unscrewed but nothing seems to budge. It is built into the wall. Hope we don't have to take the whole wall unit down as that looks like a major ordeal. Too bad because microwave works just fine still! Thanks
Answer Hello Phil, If you have the air grille off you should remove the screw that was under it, centered at the top of the control panel. Now the control panel should slide straight up and pull off. Be careful of the wiring. The door latch bracket WP8205451 is located behind the control panel near the base of the unit. Read More... Answered by AppliancePartsPros.com | Thursday, July 31, 2014