Ken for Model Number NTW5100XQ0 Washer fills and agitates, will not drain or spin, humming in motor. Took pump off motor shaft while humming I spun shaft by hand and the motor started up and ran. Unplugged electric, plugged back in, same thing. Spun shaft and motor started again. Did this several times same result capacitor ?
Answer Ken, The capacitor would not cause the motor to not run. This sounds like it is a faulty motor on the unit which will need to be replaced. Read More... Answered by AppliancePartsPros.com | Wednesday, November 16, 2016