Customer Questions and Answers for Electronic Control Board by Whirlpool

This electronic control board is the appliance's central "brain," managing power, timing, and safety logic. Replacing a failed board can restore normal operation when the controls are unresponsive, cycles won't start, or performance is erratic.

• Coordinates the appliance's primary operations and timing based on selected settings
• Interprets inputs from sensors, switches, and the user interface
• Switches power to loads (motors, valves, heaters, fans) through onboard relays/triacs
• Common symptoms: won't start or complete cycles; controls/display dead or intermittent
• Logs or displays error codes that indicate a control failure

• Disconnect power before servicing; shut off water or gas if applicable
• Handle the PCB by the edges and use ESD (anti-static) precautions
• Transfer wires/connectors one at a time and mount securely in the original location
• Some models require configuration per the service/tech sheet after installation