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Customer Questions and Answers for Electronic Control Board by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM16821390
Manufacturer Part Number: W10482988

This electronic control board is the appliance's central controller. It interprets user inputs and sensor signals to power components at the right time, restoring reliable operation when the original board fails.

  • Interprets user settings and manages cycle timing and temperature control
  • Switches relays/outputs to run motors, heaters, valves, fans, and lights
  • Interfaces with sensors and safety switches to protect the appliance
  • Symptoms can include no display or response, won't start, cycles that won't advance, or erratic operation
  • Logs diagnostic error codes to aid troubleshooting
What's included: 1 electronic control board Install notes:
  • Disconnect power before servicing; follow ESD precautions and handle the board by the edges
  • Access the control area, then note/photograph wiring and move connectors one at a time to the new board
  • Mount securely, ensure no wires are pinched, reassemble, and restore power
  • Run a diagnostic or test cycle to confirm normal operation

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Questions & Answers

For Whirlpool Electronic Control Board (Part Number: OEM16821390)

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Jcaldwell for Model Number Kenmore 665.12783K310

My dishwasher has been having problems for several weeks. The first problem was the light for 2-hour delay remains on constantly. Lately, it has not completed cycles. Today, I turned power off at the circuit breaker to see if it would reset the unit. That resulted in everything being inop, other than the 2-hour delay light. No buttons will light when pushed. Attempts to enter diagnostics fail. Except for delay light, it seems totally dead. I'm guessing this is a control board problem. When I go to your page to get information on this model, it says there is no information available. Suggestions?

Answer

Jcaldwell, this can be tested by disconnecting the power to the dishwasher and then removing the user interface panel. With all other wires connected, the door re-assembled (interface still unplugged) and the door open, reconnect the power supply to the dishwasher. Wait for about 10 seconds and then close the dishwasher door. If the drain pump kicks on, the issue would be in the user interface WPW10481070. If the drain pump does not kick on, the issue is in the main control W10866118.

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Answered by AppliancePartsPros.com   |   Tuesday, February 25, 2020

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