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Customer Questions and Answers for Control Board by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM17869179
Manufacturer Part Number: W10756692

This motor control board is created for use with washing machines. It's located inside the washing machine, where users can change settings and start or stop the appliance. It is tasked with regulating how quickly the washer spins during a cycle. Wear and tear or damage can cause the motor control board to malfunction. This may make it impossible for the washer to agitate or spin. If this happens, a replacement will need to be made.To replace this part, start by unplugging the appliance. Once the area is safe, the bottom front panel should be removed. This will provide access to the original motor control board. Pull on the motor control board until the wires can be reached. The position of these components should be noted before taking out the part. Replace with a new motor control board and replace the wires.This motor control board is designed to fit washing machines made by Maytag, Whirlpool, Kenmore, and KitchenAid. This is an authentic OEM replacement part that is sourced directly from the manufacturer. It's sold as a single part.

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Questions & Answers

For Whirlpool Control Board (Part Number: OEM17869179)

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Michael, The F1 E2 error is a MCU Error with multiple resets. Motor Control Unit (MCU) has an internal malfunction, repeating under or over voltage, or over current conditions. Can also be caused by momentary loss of neutral feed to MCU during the spin cycle. If the error occurs during a high-speed spin, the door will remain locked for 3 minutes. TEST #3: Motor Circuit This test checks the motor, motor control unit (MCU), and wiring. IMPORTANT: A guide (W10271535) is required to assemble the rotor onto the shaft. The guide is inserted into the threaded hole, and then the rotor is slid on over the guide. NOTE: If the harness between the CCU and MCU is removed or communications are interrupted during operation, the MCU puts the motor into a braking mode, resulting in a significant drag on the drum when turned by hand. This mode can be cleared by removing power from the washer for a few seconds. 1. Check the motor and electrical connections by performing the “Quick Diagnostic Test” on page 6. The following steps assume that this step was unsuccessful. 2. Unplug washer or disconnect power. 3. Check to see if basket will turn freely. If basket turns freely, go to step 4. If basket does not turn freely, determine what is causing the mechanical friction or lockup. 4. Remove the top and rear panels to access the machine electronics and motor components. 5. Visually check that connectors MS2 and MI3 are inserted all the way into the CCU. If visual checks pass, go to step 6. If visual checks fail, reconnect MS2 and MI3, and repeat step 1. 6. Visually check that all connectors are inserted all the way into the MCU (see Figure 6, at left). If visual checks pass, go to step 7. If visual checks fail, reconnect the MCU connectors and repeat step 1. 7. Check the motor windings. Disconnect the motor harness from the MCU. With an ohmmeter, verify the resistance values as shown below: Motor Harness Winding Pin 1 & 3 8.5 - 14.0 ohms Pin 2 & 3 8.5 - 14.0 ohms Pin 1 & 2 8.5 - 14.0 ohms If the values are outside the range or open, replace stator assembly; otherwise, reconnect the motor harness and go to step 8. 8. Check the two harnesses between the CCU and MCU for continuity. If there is continuity, go to step 9. If there is no continuity, replace the main lower harness. 9. With a voltmeter set to AC, connect the leads across pins 1 and 2 of connector MS2. 10. Plug in washer or reconnect power.

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Answered by AppliancePartsPros.com   |   Tuesday, April 8, 2014

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