Lisa B for Model Number 11045081404 I got an F11 code on our 2005 Kenmore Elite HE4t washer and the door was locked. I did some searching on the net and checked the CCU connection with no luck. I then looked in the lower part to check the MCU connection. I found the entire motor control unit horizontal on the bottom. The adhesive had come loose, the plastic mounts from the bottom are worn down. Somehow it had made its way onto its back under the drum; between the shock and the motor. One edge of the plastic case is worn off with plastic shavings loose around the bottom area. We have been having some balance issues and an occasional "knocking" (not every load). My next repair was going to be to check the bearings and spider arm. Now I am wondering if this was the source of the sound, or if it is a casualty of the drum rocking out of control? I think I'll try replacing the MCU and see how it runs. I am concerned that the wires may have been damaged. Should I be replacing the wires from MCU to the motor? Up until this one F11 code, our only issue has been the occasional balance problems. Can you quote me on the bearings and a new spider bracket if I decide to go that route next? Also, this MCU in the video/still images looks a little different from mine (and I'm not referring to the damage). The circuit board is set up differently. Are we certain it is compatible? Thank you, Lisa B
Answer Lisa, The part number for the motor control of your unit is W10756692. To replace the bearing you would need to replace the rear outer tub W10772618 and the spider you would need the inner basket WPW10269756. Read More... Answered by AppliancePartsPros.com | Friday, November 14, 2014