Michael for Model Number 110.45962 401 We have a Kenmore Elite HE 3t. We are getting both F 11 and FH failure codes. The machine will sometimes alarm at 48 minutes and stop and at 11 minutes and stop. Sometimes it will run through cycle down to 1 minute and then spend the next hour turning the drum back and forth and never complete the cycle. Sears service has been out a couple of times. Once they cleaned out the pump reservoir and said the problem was sudsing. Told us that we were using too much soap. That didn't fix the problem and when he came back he said the drain hose was too long and shortened it. At one point we were getting a DL Alarm so I changed the Door Lock Switch. Not sure what to try next. Maybe dig a hole and buy new washer/Dryer.
Answer Hello Michael, the fault codes match the symptoms you are describing, the fault code FH refers to the washer running out of water fill time during wash or rinse fill, this is usually caused by sediment build-up in the cold water side of the water inlet valve, Part WP8181694, the F11 code refers to the Motor Control Board located on the base of the washer is starting to fail, Part W10756692. Read More... Answered by AppliancePartsPros.com | Monday, January 6, 2020