Jenny for Model Number wfe361lvs The self cleaning lock came out on the oven... the door is open so it cannot shut. There is an F5 code that comes up. We have tried resetting and unplugging and shutting the breaker off even, nothing has been helpful. Just trying to figure out what part we will need to fix this.
Answer Jenny, If the self clean latch assembly has fallen out of the unit, and you're getting an F5 error code, they are related. " F5 - Door and switches do not agree / Door latch not operating" The ERC / Clock is looking for the door latch switches to be in a certain position when the control is in the time of day mode/, bake cycle, or the clean cycle. The ERC/Clock constantly checks the switch circuits to determine what the range should be doing. If there's an issue with the switches or the latch, the clock will display an F5 code. You'll need to slide the range away from the wall and check the latch assembly WPW10107820 on the back of the oven and check the latch WP9761013 on the front of the oven, and the linkage between the two. Read More... Answered by AppliancePartsPros.com | Monday, February 11, 2013