Hanis for Model Number MSD2641KEW The freezer side side is working fine but the food side is not getting cold enough. The fan is working and if you lower the freezer at #2 for a while then the food side starts to get cold but when you turn back the freezer to #4 it stops cooling again. I think ice is forming inside the freezer back and blocking the air flow. Could it be the defrost timer or do I have to change the whole board?
Answer Hello Hanis. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the evaporator coils in the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer W11227239. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Tuesday, August 27, 2013