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Customer Questions and Answers for Ice Level Control Board by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM21616467
Manufacturer Part Number: W11629974

The Ice Level Control Board is an OEM part for Whirlpool refrigerators. It is an electronic component responsible for monitoring and regulating ice production in the icemaker. The board works with sensors to detect the level of ice in the bucket and control the icemaker accordingly. It plays a vital role in ensuring a consistent ice supply.

Symptoms of a bad control board include:

  • Irregular or inconsistent ice production
  • The icemaker failing to turn on at all
  • Error codes displayed related to the icemaker
  • Sensors providing inaccurate readings to the control board

Causes of a bad control board can include failure over time due to normal wear and tear, exposure to moisture or temperature fluctuations, or damage due to electrical surges.

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Ice Level Control Board (Part Number: OEM21616467)

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Answer

John, the optical sensor may not be functioning properly. If you have the door switch depressed and the optical hinge pressed in with no obstructions, then you should get 120v AC to the icemaker at the black wire. If you do not get 120v at the icemaker connection, then you have a bad optical sensor W11629974.

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Answered by AppliancePartsPros.com   |   Friday, January 25, 2019

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