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Customer Questions and Answers for Ice Level Control Board by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM21616467
Manufacturer Part Number: W11629974

The Ice Level Control Board is an OEM part for Whirlpool refrigerators. It is an electronic component responsible for monitoring and regulating ice production in the icemaker. The board works with sensors to detect the level of ice in the bucket and control the icemaker accordingly. It plays a vital role in ensuring a consistent ice supply.

Symptoms of a bad control board include:

  • Irregular or inconsistent ice production
  • The icemaker failing to turn on at all
  • Error codes displayed related to the icemaker
  • Sensors providing inaccurate readings to the control board

Causes of a bad control board can include failure over time due to normal wear and tear, exposure to moisture or temperature fluctuations, or damage due to electrical surges.

This OEM Whirlpool part can also be used on Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore/Sears brand appliances.

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Questions & Answers

For Whirlpool Ice Level Control Board (Part Number: OEM21616467)

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Answer

Bob, with the door open, the door switch taped shut and the optics flapper taped shut, the ice maker WPW10445782 can be tested for 120VAC from the motor terminal L to N. If there is 120VAC and the freezer is at 0°F, and the fill tube is not blocked up, then a jumper wire can be placed from the terminal T to H and this should cause the ice maker to go into a harvest mode. The jumper wire would need to be removed once the ice maker clicks and the ice maker would need to be back in it's normal position. If the ice maker fills, with water then the ice maker has failed. If there is not 120VAC the black wire at the ice maker would need to be tested for 120VAC at both sides. If voltage is not there, then the optics W11629974 would need to be tested for an incoming 120VAC at the black wire. If voltage is there, and it was not reaching the ice maker, the optics have failed.

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Answered by AppliancePartsPros.com   |   Tuesday, December 29, 2020

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