Customer Questions and Answers for Electronic Control Board by Whirlpool

Hello Ace, the code you are gettting is advising you that your keypad is not connected properly. The first step is to make sure you have a firm connection to the control board. The second step is to hit cancel and if the code returns within 60 seconds replace the keypad WP8300440. The third step would be to replace the control board WPW10438751. If you purchased your board from us you have 365 days to return to us no questions asked. Here is a link to our return policy: http://www.appliancepartspros.com/customerservice/returns.aspx . Thanks!