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Customer Questions and Answers for Freezer Control Assembly (Electronic Control Board) by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM12742338
Manufacturer Part Number: R0161092

This electronic freezer control assembly manages the freezer's control functions and settings to help restore reliable temperature regulation and responsive controls when the original control fails. Designed as a direct replacement control module. What it does:

  • Controls freezer functions and user settings by communicating with sensors and other system modules.
  • Commonly replaces a failed control board when the freezer won't maintain temperature, cycles erratically, or displays control-related errors.
  • Restores responsive control panel behavior when buttons or digital settings stop working.
  • Used when diagnostics point to control/board faults rather than mechanical components.
What's included: One freezer control assembly Install notes:
  • Disconnect power to the appliance before starting any repair to avoid shock or damage.
  • Handle the control board carefully and avoid static discharge; use antistatic precautions if available.
  • Match connector locations and wire harness orientation; ensure all plugs seat fully before restoring power.
  • If symptoms persist after replacement, recheck wiring, sensors, and diagnostic codes before ordering additional parts.

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Questions & Answers

For Whirlpool Freezer Control Assembly (Electronic Control Board) (Part Number: OEM12742338)

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Answer

Hello Kenny. This refrigerator is designed to operate at normal household temperatures of 55° to 110°F (13° to 43°C). When freezer control is set to OFF, neither refrigerator nor freezer sections will cool. Initially, set both controls to 4. Wait 24 hours for refrigerator and freezer sections to reach desired temperatures. After 24 hours, adjust controls, one number at a time, as desired. On control, 1 is warmest setting and 6 is coldest. Set controls with a household thermometer that includes temperatures between -5° and 50°F (-21° and 10°C). Put thermometer snugly between frozen packages in freezer section. Wait 5-8 hours. If freezer temperature is not 0° to 2°F (-17° to -16°C), adjust freezer control, one number at a time. Check again after 5-8 hours. Put thermometer in a glass of water in middle of refrigerator section. Wait 5-8 hours. If refrigerator temperature is not 38° to 40°F (3° to 4°C), adjust refrigerator control, one _ number at a time. check again after 5-8 hours.

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Answered by AppliancePartsPros.com   |   Thursday, March 17, 2011

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