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Customer Questions and Answers for Freezer Control Assembly (Electronic Control Board) by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM12742338
Manufacturer Part Number: R0161092

This electronic freezer control assembly manages the freezer's control functions and settings to help restore reliable temperature regulation and responsive controls when the original control fails. Designed as a direct replacement control module. What it does:

  • Controls freezer functions and user settings by communicating with sensors and other system modules.
  • Commonly replaces a failed control board when the freezer won't maintain temperature, cycles erratically, or displays control-related errors.
  • Restores responsive control panel behavior when buttons or digital settings stop working.
  • Used when diagnostics point to control/board faults rather than mechanical components.
What's included: One freezer control assembly Install notes:
  • Disconnect power to the appliance before starting any repair to avoid shock or damage.
  • Handle the control board carefully and avoid static discharge; use antistatic precautions if available.
  • Match connector locations and wire harness orientation; ensure all plugs seat fully before restoring power.
  • If symptoms persist after replacement, recheck wiring, sensors, and diagnostic codes before ordering additional parts.

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Questions & Answers

For Whirlpool Freezer Control Assembly (Electronic Control Board) (Part Number: OEM12742338)

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Jay for Model Number amana sxd22s2e

Hi. After a recent thunderstorm, our refrigerator/freezer has a problem. The unit has power, with the lights and fan blowing but the compressor is not kicking on and will not cool the unit. I was wondering if it is possible that the control unit for the freezer section might have been hit by a surge and is not sending power to the compressor to start it. Most of my limited experience in refrigeration was in residential HVAC systems, and that was a LONG time ago. Any advice/suggestions for troubleshooting the unit to trace down which part(s) of the system are in need of replacement? i.e.; can the freezer control unit be "jumped" to see if the compressor will kick on or not, and which leads to do so? With as much as new ones cost, I'd like to get this one going again, as it was working fine before this happened. Thanks for your advice.

Answer

Hello Jay. You can test for power coming to the compressor. If there is power there, and the unit does not run, either the start relay or the compressor is bad. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Here is a link to our Repair Forum, this is a free service to our customers. Use this link to access the repair for your question. http://forum.appliancepartspros.com/refrigerator-freezer-repair/193358-freezer-fridge-not-cooling.html

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Answered by AppliancePartsPros.com   |   Friday, June 1, 2012

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