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Customer Questions and Answers for Freezer Control Assembly (Electronic Control Board) by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM12742338
Manufacturer Part Number: R0161092

This electronic freezer control assembly manages the freezer's control functions and settings to help restore reliable temperature regulation and responsive controls when the original control fails. Designed as a direct replacement control module. What it does:

  • Controls freezer functions and user settings by communicating with sensors and other system modules.
  • Commonly replaces a failed control board when the freezer won't maintain temperature, cycles erratically, or displays control-related errors.
  • Restores responsive control panel behavior when buttons or digital settings stop working.
  • Used when diagnostics point to control/board faults rather than mechanical components.
What's included: One freezer control assembly Install notes:
  • Disconnect power to the appliance before starting any repair to avoid shock or damage.
  • Handle the control board carefully and avoid static discharge; use antistatic precautions if available.
  • Match connector locations and wire harness orientation; ensure all plugs seat fully before restoring power.
  • If symptoms persist after replacement, recheck wiring, sensors, and diagnostic codes before ordering additional parts.

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Questions & Answers

For Whirlpool Freezer Control Assembly (Electronic Control Board) (Part Number: OEM12742338)

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Don for Model Number SZD27MW

As a follow up to my question as to the cause of the freezer not holding temperature while the refrigerator is maintaing 34 degrees F, I had a repairman check it out. The coils are clean and the fans are working. The repairman claims the compressor isrunning hot and is heading for total failure. Since this is a R12 system, he recommends replacing the refrigerator. He also claims the freezer control is not the problem. Is his diagnosis accurate or should I spend the $55 for a freezer control?

Answer

Don, At this point, It sounds more like an air flow issue, or a door seal problem. Your refrigerator is an older unit, and does operate using R12 refrigerant. But you're maintaining temperature in the refrigerator compartment. If you had a compressor issue, the temperatures in both compartments would be affected, not just one. Check and make sure the both door seals are in contact with the front flange of the cabinet, when the doors are closed. Check and make sure, there are no articles hanging over the sides or back of the shelves, restricting the air flow, and check the air return tunnel (behind the crispers) on the left side wall,as well.You could have a "sticky" freezer control contact, but you may want to reset the refrigerator control a setting or two warmer, first. Then check for an intermittent issue in the evaporator fan WPC8891605 or defrost thermostat WPC8972006. There's no accurate way to test a compressor for age or efficiency, without conducting a wattage, amperage, and voltage tests with meters, and or guages on the sealed system, even then there are no guarantees.

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Answered by AppliancePartsPros.com   |   Tuesday, October 2, 2012

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