Customer Questions and Answers for Freezer Control Assembly (Electronic Control Board) by Whirlpool

This electronic freezer control assembly manages the freezer's control functions and settings to help restore reliable temperature regulation and responsive controls when the original control fails. Designed as a direct replacement control module. What it does:

• Controls freezer functions and user settings by communicating with sensors and other system modules.
• Commonly replaces a failed control board when the freezer won't maintain temperature, cycles erratically, or displays control-related errors.
• Restores responsive control panel behavior when buttons or digital settings stop working.
• Used when diagnostics point to control/board faults rather than mechanical components.

• Disconnect power to the appliance before starting any repair to avoid shock or damage.
• Handle the control board carefully and avoid static discharge; use antistatic precautions if available.
• Match connector locations and wire harness orientation; ensure all plugs seat fully before restoring power.
• If symptoms persist after replacement, recheck wiring, sensors, and diagnostic codes before ordering additional parts.