Customer Questions and Answers for Agitator Shaft Collar by Whirlpool

This top-load washer agitator shaft collar fits on the drive shaft to locate and secure the agitator. Replacing a worn collar restores proper alignment and engagement, reducing wobble and helping maintain consistent wash action.

• Positions the agitator at the correct height on the drive shaft
• Helps ensure positive engagement so the agitator moves as designed
• Maintains alignment to minimize excess play and noise
• Common symptoms of a failed collar: loose or wobbly agitator, rattling/knocking during wash, weak or intermittent agitation

• Disconnect power and water supply before servicing
• Remove the agitator to access the collar; note the original position for reference
• Install and secure the new collar per the manufacturer procedure; verify proper alignment and minimal play
• Reinstall the agitator and run a brief test to confirm smooth operation