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Customer Questions and Answers for Console Assembly (Control Panel Housing) by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18024786
Manufacturer Part Number: WP3385744

This is the factory console assembly for the control area. It replaces a cracked or damaged panel and restores a secure, finished mounting surface so the appliance's knobs and switches stay aligned and operate correctly.

  • Houses and supports the timer/controls so they mount securely
  • Protects and organizes wiring within the control area
  • Restores proper alignment for knobs and switches
  • Replaces cracked, warped, or broken consoles that cause loose or misaligned controls
What's included: 1 console assembly Install notes:
  • Disconnect power before servicing; wear cut-resistant gloves when handling sheet-metal parts
  • Remove control knobs and any retaining screws; lift off the old console
  • Transfer your existing timer/control switches, brackets, and trim to the new console; take photos to document positions
  • Reinstall and verify controls move freely and the console is firmly secured before restoring power

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Questions & Answers

For Whirlpool Console Assembly (Control Panel Housing) (Part Number: OEM18024786)

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Bob for Model Number Whirlpool GU2500XTPTBT

The 'glass xpress' LED is flashing fast. I did the diagnostic test. I think it is the main circuit board is bad. If I turn off the breaker and turn it back on after an hour, it doesn't blink initially but then resumes blinking. I have had many electronic issues with this thing in the past including several TCO's. Can you confirm what my issue is this time? Is it worth repairing? The machine was installed in late 2005, but is used less than 5 months per year by two people.

Answer

Bob, You're probably on target with your guess, the touchpad WP3385744 is the more likely issue, " PROBLEM: WON’T RUN AND LED ABOVE KEY(S) IS FLASHING RAPIDLY - Short circuit(s) in keypad or in control’s input lines that read the keys. - Don’t replace both: See first section of “Checking Keypad Operation” for test to determine whether shorts are in the keypad or the control.". Once you've installed the control panel, you will want to conduct the "service diagnostics cycle program" to reset the eeprom memory. As for the TCO issues, you may want to check and insure the electrical connections in the junction box on the front frame of the dishwasher are correct and tight, Loose connections and wiring, and voltage issues can cause the thermal fuse to fail.

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Answered by AppliancePartsPros.com   |   Monday, February 24, 2014

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