Customer Questions and Answers for Electronic Control Board by Whirlpool

Evalyn, The control board needs to be "programmed" when installed. You will find the tech data sheet behind the kick plate grille in a plastic envelope attached to the bottom of the compartment. it will have the directions on how to program the replacement control. You will also need to write down the "code" printed on the production/serial plate inside the refrigerator compartment in order to properly configure the control board "personality" so it will work correctly. You can also repost your question, but include the model number of your refrigerator so we can supply the correct information.