Nick for Model Number WFW9700VW01 F11 error code. Last week, the washer leaked water and we identified a hole in bellow to be the cause of it. I replaced the bellow and tried to ran a cycle and it started to give me F11 error code. I ran a diagnostic test which points to either MCU or motor to be the problem since the washer did not go into the spin cycle. Do you think by replacing the MCU, the problem will be corrected? Thanks
Answer Hello Nick, F11 is a MOTOR CONTROL UNIT ERROR as per the tech sheet. The Motor Control Unit has internal failure, repeating under or over voltage, or over current conditions. Can also be caused by a momentary loss of neutral feed to the MCU during the spin cycle. If failure occurs during high-speed spin, the door unlocks after 3 minutes. Possible Causes/Procedure 1. Unplug washer or disconnect power. 2. Check wire harness connections between the drive motor and the Motor Control Unit (MCU), and between the MCU and the Central Control Unit (CCU). Check the motor and do a continuity test. 3. Plug in washer or reconnect power. 4. Run a Diagnostic Test and run the motor. If it does not run, replace the MCU board. Read More... Answered by AppliancePartsPros.com | Thursday, November 6, 2014