Bobby for Model Number W10279256 I watched the video, https://www.youtube.com/watch?v=WTH3g-jVUtg, but cant get the coupler off the base. The coupler spins freely by hand, CW and CCW. If the couple did not spin freely it would be easy to get the couple off, by tapping the screwdriver engaged in the the teeth with a hammer, but it spins freely. What do you recommend to get the coupler to not spin as I tap it; otherwise it will never come off.
Answer Hello Bobby. You have to hit it hard enough to break the threads loose. It is common for the coupling to turn on these, but with a quick swift hit, it will break loose. Read More... Answered by AppliancePartsPros.com | Wednesday, June 18, 2014