Robert for Model Number Maytag side by side MSD2542VEW00 The ice does not dispense when depressed at the door. I did some research into the problem and I initially thought I needed to replace the auger motor. That is not the issue, it works. I pulled out the ice bin, and the auger moves freely with no ice in the bin. I think held the light button and depressed the ice dispenser and the auger motor turns at the back of the fridge. When I insert the ice bin back in and then try to get ice, all I hear is a whirling sound, like the motor is jammed. I believe that the motor is attempting to turn the auger but the auger will not turn. I am not sure if it is seated properly or that somehow it is getting jammed.
Answer Hello Robert, You will need to empty the ice bin and make sure there are no small particles built up in the bottom of the ice bin that have frozen together and seized the auger. Use hot water to remove any sediments and re-try. Read More... Answered by AppliancePartsPros.com | Tuesday, July 1, 2014