John for Model Number ASD2627KEW My ice dispenser jams up all the time. I've put just a few cubes in the bucket and with the door open ran it on "chopped" and the ice goes into the auger, chops a little bit then it's like the ice is stronger than the motor and it stops the motor from turning but you hear that "stuck" sound. I put the dispenser on cube and it turns the other way and may spit out a cube or two but then a cube will get stuck in the dispenser bladed area and it stops turning and that "stuck" sound comes from the motor again. I've replaced the motor already and get the same results. is it possible that the blades are dull or something and it cannot move the ice through even on the cubed setting?
Answer John, It sounds as though there may be something in the blades or the drum of the ice bin that may be broken like it may be feeding too much ice at one time. You will want to check the bin for broken parts. The blades typically will not be the cause unless they are bent or damaged. Read More... Answered by AppliancePartsPros.com | Wednesday, December 14, 2016