R Lopes for Model Number KESC308LSSO I have ordered the Console 9782419CB and it's ribbon cable does not fit into the redesigned Clock/Display board 9782455 behind it. Due to the ribbon cable ending in a "T" fashion, this sort of ribbon cable goes into a central accepting lock down clip. The redesigned 9782455 accepts only SIDE styled ribbon cables.Side accetping clips require the ribbon cable to be flat ended (not a T) with two holes in it appox 1/4 inch from the end , so the side clips hook into them to hold the ribbon cable. This is why some of the customers have broken their clips, because you are selling only a redesigned display board and OLD style ribbon connector on pn 9782419CB. We need help from manufacturer or please tell us how to redesign cable?
Answer R. Lopes, When connecting the old ribbon harness to the new control board, the connection is the same. You have to push in on the clips and lift the piece up. Slide the ribbon harness into the slot and slide the piece back down which will lock it into place using the clips. This is the way that the part was originally and still is manufactured and no design change has been made to that part of the connection. Read More... Answered by AppliancePartsPros.com | Thursday, July 31, 2014