Nicole for Model Number RF366PXGQ1 When I turn on the large front left burner it goes directly to high heat even when the dial is on like seeting #2. We just changed the switch and it is still doing this. Are there any elements or wires you suggest under the cooktop that need to be changed to fix this problem?
Answer Hello Nicole. Yes, you will need to look for a loose or burnt wire making contact to the ground of the stove. Also, test the element W10823696 and make sure it is not grounded. Hope this helps. Read More... Answered by AppliancePartsPros.com | Friday, September 23, 2011