Customer Questions and Answers for Surface Radiant Element by Whirlpool

This surface radiant element sits beneath the glass cooktop and generates heat for one cooking zone. Replacing a failed element restores proper heating performance and dependable temperature response on the affected burner.

• Supplies electric heat to the selected surface burner under the glass top
• Common symptoms: burner won't heat, heats weakly or inconsistently, or only part of the ring glows
• Visual damage (burn spots/breaks) or an open reading on a continuity test indicate replacement
• Similar symptoms can also result from a faulty surface switch or wiring—diagnose before replacing

• Disconnect power at the breaker and allow the cooktop to cool completely
• Lift/remove the glass top per your service manual to access the element
• Note wire positions and bracket orientation; move wires one at a time to matching terminals
• Support the glass and avoid stressing the element; test operation before final reassembly