Meryl for Model Number GW395lepb00 i had just asked a question ("The start button on the oven wont work (doesn't make a sound or start the oven - if I hit other buttons like 350 degrees, it keeps going start? because its waiting for me to hit start which I can't). I had a repairman in here and he said it needs both the panel (1012294) and the control elect (9760013) Every other button works! It seems crazy that things need to be replaced. Is this true? He very well was trying to scam me.") and the response was the membrane AP4261256 . Does this mean that the 2 parts the repair place suggested do not need to be replaced, and this one part should fix it all? If this is the wrong part or it doesn't work, can it be returned?
Answer Hello Meryl. Yes, W10122294 is the only part you should need and is the black control panel. If it does not fix the issue, it can be returned. Here is a link to our return policy. http://www.appliancepartspros.com/customerservice/returns.aspx Read More... Answered by AppliancePartsPros.com | Thursday, May 17, 2012