Annette for Model Number Id5hhexw500 I have replaced my water filterv4396508 several times with an aqua fresh wf285. Each time removal is extremely difficult ( much more than a little tug) and we are using pliers to do the work. This time we are unable to get the new filter to turn and lock into place. I have tried 2 different new ones. Suggestions? please help. Thanks
Answer Annette, With the filter not wanting to turn into the housing it sounds like the housing may be damaged inside and need to be replaced. The part number is WP2186443. Read More... Answered by AppliancePartsPros.com | Friday, May 30, 2014