Glenn for Model Number 665.13963K014 Hi, our 9-year-old Kenmore Elite dishwasher stopped/went completely dead (no lights at control panel) mid-cycle yesterday. Checked breakers and nothing tripped, but tripped and re-set them anyway to see if it would "wake" the dishwasher. Prior to this happening, we had only been using the 1-Hour Wash cycle for a ~year because all other cycles resulted in stops due to over-sudsing (we had made no change with regards to the detergent pods we'd been using for years), so something was wrong then, whether it was related to the current total failure or not. Any idea what I should test or replace first?
Answer Glenn, with the power supply turned off, it would be recommended that the supply wire is checked to ensure it is securely connected to the dishwasher wires as it is easy for them to loosen over time if there was an incomplete attachment at the beginning. If they are securely attached, the next step would be to test the thermal fuse W10402110 for continuity. If there is not continuity, it has failed and would need to be replaced. If it has continuity, and there are no broken wires, then the main control WPW10195344 has likely failed if the control panel does not have any signs of being damaged. Read More... Answered by AppliancePartsPros.com | Tuesday, January 5, 2021