Customer Questions and Answers for Dishwasher Heating Element by Whirlpool

John, a couple of things, Make sure you have a minimum of 120 dgr F. water in thee bottom of the tub on the first fill of a wash cycle. To reset the control board, you will need to run the diagnostic cycle, " SERVICE DIAGNOSTICS CYCLE 1. To start the Service Diagnostics Cycle, press the following keys, in order, in less than 6 seconds, while in standby (OFF): Heated Dry, Normal, Heated Dry, Normal To Rapid advance one interval at a time, press the Start key, noting that unlike Standard cycles, the Diagnostics Cycle automatically resumes after door openings and does not require pressing Start to resume." After the diagnostic cycle completes, run a wash cycle, empty and with no detergent, to reset the sensor and control to factory specs. Thanks and Good Luck.