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Customer Questions and Answers for Ice Dispenser Chute Door by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18017928
Manufacturer Part Number: WP2180353

The Ice Dispenser Chute Door is an OEM part for Whirlpool refrigerators. This component is located in the ice dispenser mechanism on the freezer door and is responsible for opening and closing the ice chute. The chute door helps to dispense ice properly and prevents warm air from entering the freezer compartment, which can lead to frost buildup and inefficient cooling.

Symptoms of a failing Ice Dispenser Chute Door include:

  • Ice not dispensing properly or getting stuck in the chute
  • Frost or ice buildup around the ice dispenser area
  •  Warm air entering the freezer, causing temperature fluctuations
  • The dispenser door not opening or closing correctly, leading to gaps

Causes of a bad ice dispenser chute door can include wear and tear from regular use, damage from ice jams or blockages, and degradation of the door’s sealing mechanism over time.

This OEM part is also compatible with some models from Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore.

 

Note: This part longer uses the ribbon heater due to the improved foam design. If your refrigerator uses this ice door and the mounting tabs are broken, you can use the broken tab ice door kit 8201756.

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Questions & Answers

For Whirlpool Ice Dispenser Chute Door (Part Number: OEM18017928)

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Keith for Model Number ED5FVGXWS

The ice dispenser work, but sometimes when I put a glass against the door to activate the ice to dispenser , it does not work You have to angle or maneuver your glass. Whatever mechanism that activates the ice to come out of out is extremely touchy. I don't known if its the Ice Dispenser Chute Door($12.29), the Ice Door Kit($66.73), or the Broken Tab Ice Door Kit($99.49). The water dispenser works fine. Somehow the tab or mechanism is not making good contact somewhere for the ice. Any information would be EXTREMELY helpful. Keith

Answer

Keith, You will want to open the dispenser by using a flat blade screwdriver under the trim at the bottom of the dispenser and pop the dispenser cover off. Check to make sure that the switch is not moving on the bracket. If it is moving when pushing the dispenser lever then this will be a bracket WP2180226 that would need to be replaced.

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Answered by AppliancePartsPros.com   |   Friday, June 12, 2020

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