Customer Questions and Answers for Ice Dispenser Chute Door by Whirlpool

Yes, the videos only feature one model of the many that may use a part. So glad you found your way on your model! Thank you so much for the feedback!!!!

Scott, Take the dispenser cover off and check to make sure that the bracket that holds the switch is not broken and that the ice door is not broken off the housing. If it is then replace the door 8201756 or if the bracket is broken replace WP2180226.

Scott, if the auger motor is activating when the paddle is pressed but no ice comes out, the door chute tabs would need to be inspected for any broken pieces. If there is a broken section of the door chute mounting, the broken tab kit 8201756 would need to be installed.

Kathy, Glad we could help!!!! Let us know if we can do anything for you in the future.

Keith, You will want to open the dispenser by using a flat blade screwdriver under the trim at the bottom of the dispenser and pop the dispenser cover off. Check to make sure that the switch is not moving on the bracket. If it is moving when pushing the dispenser lever then this will be a bracket WP2180226 that would need to be replaced.

Hello Sandy, it does sound as if the ice chute flapper cannot fully seal to the end of the ice chute. There are several parts involved in opening/closing the flapper in the ice/water dispenser area. You may want to check the operation of the flapper, lever and other parts in that area.

Tileprof, the chute door for your model is part number W10823377 per the manufacturer and if the mounting tabs are broken, the tab kit 8201756 can be used instead.

Nikola, You will need to remove the panel off the door and behind it there will be a couple screws that you will remove to take the dispenser board off to get to the ice door.

Hello Allen. Make sure the freezer is between 0° and 5°. You need to check and see if there is power going to the water valve when the icemaker cycles. If so, replace the water valve on the unit. If not, or the icemaker does not cycle, you will need to replace the icemaker on the unit. Also, check and make sure the fill tube on the unit is not frozen and clogged. If so, replace the water valve and thaw out the fill tube. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello Steve. The chute door snaps onto part number 7 in the diagram. There is a great repair video on the parts page that shows you how to do this repair. Thank you.