Teri for Model Number 10656712500 The ice in the bin freezes into a large cube causing ice to jam down the chute. it also drips water out of the chute door. I have watched your videos and they do not match my frig. I have the swinging spout so I can fill larger containers with a specified amount of water. This piece is in the way of removing the chute door. Could you please direct me to the parts I need to replace and how to get this mechanism off to do so.
Answer Hello Teri, this sounds like the ice chute door is not closing and sealing fully, allowing an air leak into the ice bin area. first, since this is sxs ref check the freezer door wiring that connects to the cabinet is not damaged in the hinge area. The parts involved in closing the chute door and holding it closed is the door WP2305258 and the door motor WPW10184813. As far as dispenser area access the manufacturer has not provided that information, however, usually, you would start by removing the grill tray, which should expose screws allowing the slide then the separator to be removed. Read More... Answered by AppliancePartsPros.com | Monday, March 23, 2020