Ron for Model Number MFI2568AES We had the new ice maker W10519364 installed. Ice still locks up in blocks, some hollow cubes, some stuck together. This disengages the auger in the back. Had similar problems with the old 67006333. We could adjust the water level in the 67006333. We were told by the repair person that you can not adjust the water level in the new W10519364. Is that correct? If it can be adjusted, how do we get to the adjustment screw? Thank you.
Answer Hello Ron. Make sure the temp is between 0 and 5°. If so, replace the filter or valve on the unit. Read More... Answered by AppliancePartsPros.com | Thursday, September 5, 2013